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Finning Worldwide Locations

Customer Survey

In an effort to provide the highest quality and performance from our Finning Fluid Analysis Labs, we welcome your comments. Your feedback is greatly appreciated as it will identify areas where we are meeting or exceeding our customers expectations while highlighting areas where improvement may be warranted.

Which lab do you primarily send your samples to?
How long have you been using our Fluid Analysis Services?
Do you feel there are enough services provided?
Do you currently use our Equipment Commander to manage your results?
Was Personnel accessible & available when needed?
Was Personnel helpful & cooperative?
Were you satisfied with the interpretation of your results?
Did our labs provide suitable turnaround time?
Do you feel our overall sample evaluation is meaningful?
Did our labs provide follow up on abnormal samples?
Do you have confidence in the service the labs supply?
Were the Kits in stock when you needed?
Are the sample result report is easy to read?
Do you feel your concerns are dealt with in a Professional manner?
Overall, are you very satisfied with the labs?
Comments:
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